Maximize your chances of making something people actually want This is Chapter 1 from “Design Sprint: A Practical Guidebook for Building Great Digital Products,” by Richard Banfield, C Todd Lombardo, and Trace Wax. Design Sprint was just recently named one of the 100 Best Product Design Books…
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User Experience Maps vs. Service Blueprints
What is the difference and when should I use them? Experience mapping has become a very popular approach to visualizing and aligning an organization around the experiences they are creating for their customers. A simple Google search will reveal several types of maps,…
Webinar: Learn fast and reduce risk with Enterprise Design Sprints
Design Sprints were once thought to be the exclusive province of startups and small organizations, but that is simply not the case. To the contrary, we are seeing massive organizations, public enterprises and government agencies rack up successes using this time-boxed method to…
Better, Faster User Research Using AI and Machine Learning
Who should talk to users? The answer is EVERYONE should talk to users. That means designers, product managers, sales, marketing, and yes, engineers. Without user research, how will you know you are building products that people will want? But on small, cross-functional…
An Interview with GPS Sports Watch Pioneer Claudette Stevenson
Did you know that the $700M GPS sports watch business was started by a fifth grader who created a lawnmower out of a coffee can, a fan, and a crutch? Well, sort of. Claudette Stevenson was on the forefront of the GPS-enabled…
8 Steps to a Successful Product Roadmap
Product managers mostly hate roadmaps, says Phil Terry, who put it even more bluntly in the title of his article product roadmapping sucks. Serial Boston entrepreneur and current Drift.com CEO David Cancel generally agrees: Some have even gone so far as to…