Did you know that the $700M GPS sports watch business was started by a fifth grader who created a lawnmower out of a coffee can, a fan, and a crutch? Well, sort of. Claudette Stevenson was on the forefront of the GPS-enabled…
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8 Steps to a Successful Product Roadmap
Product managers mostly hate roadmaps, says Phil Terry, who put it even more bluntly in the title of his article product roadmapping sucks. Serial Boston entrepreneur and current Drift.com CEO David Cancel generally agrees: Some have even gone so far as to…
The Hardest Part of Product Management and How To Overcome It
Ask any product manager how they got into the role, and they are likely to share some story about how it “happened by accident” or “they had some other job and they fell into product management.” Some even say “I didn’t know what…
How Clients Describe Their Product Problems
In their own words, clients tell us what they really want Disclaimer: For those of you who follow me here and have read my books, you’ll know I prefer to write from the perspective of a curious observer to the product space. Writing…
What We Learned From UX Fest
UX Fest is scarcely more than two weeks in the rear view, but the memories of what we learned and what we all shared are still fresh and top of mind. For one day and through thirteen speakers, we were inspired to…
The UX House Call
Why more UX and design agencies need to get out of their fancy studios so they can deliver real value to their clients. The Problem With Diagnosis Consider the following scenario: A woman walks into her doctor’s office and sits down. The…