Fresh Ideas

Design Sprints were once thought to be the exclusive province of startups and small organizations, but that is simply not the case. To the contrary, we are seeing massive organizations, public enterprises and government agencies rack up successes using this time-boxed method to…

Who should talk to users? The answer is EVERYONE should talk to users. That means designers, product managers, sales, marketing, and yes, engineers. Without user research, how will you know you are building products that people will want? But on small, cross-functional…

Did you know that the $700M GPS sports watch business was started by a fifth grader who created a lawnmower out of a coffee can, a fan, and a crutch? Well, sort of. Claudette Stevenson was on the forefront of the GPS-enabled…

Product managers mostly hate roadmaps, says Phil Terry, who put it even more bluntly in the title of his article product roadmapping sucks. Serial Boston entrepreneur and current Drift.com CEO David Cancel generally agrees: Some have even gone so far as to…

Ask any product manager how they got into the role, and they are likely to share some story about how it “happened by accident” or “they had some other job and they fell into product management.” Some even say “I didn’t know what…

UX Fest is scarcely more than two weeks in the rear view, but the memories of what we learned and what we all shared are still fresh and top of mind. For one day and through thirteen speakers, we were inspired to…