The Dirt: Communicating Technical Issues

by Steve Hickey

Building on our discussion of the Heartbleed bug, this episode of The Dirt delves into some thoughts on communicating technical issues to your users. We talk about the pitfalls of sending technical info to non-technical users, getting a bit friendlier with errors, and the problem with passwords.

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Fresh Tilled Soil is a Boston-based user interface and experience design firm focused on human centered digital design